Describe the vehicle accurately
Provide the year, make and model, whether it runs, and any modifications affecting size or clearance. Mention a roof rack or other attachments and ask what must be removed. Confirm that the provider can handle the specific vehicle.
Ask whether the quote is for door service or designated collection and receiving points. Clarify who is responsible for moving the vehicle to and from those points.
Request the provider’s preparation checklist
Ask about fuel level, battery condition, alarm systems, keys and accepted contents. Do not assume you can pack household belongings in the car. Follow the provider’s written instructions for your transportation arrangement.
Ask which ownership, registration, identification or authorization documents are needed, particularly if the vehicle is financed, leased or collected by another person. Requirements must be confirmed for the actual plan.
Document condition at each handoff
Take clear dated photographs and review the provider’s condition report at collection. Keep copies of the booking, contact information and receiving instructions accessible during your personal travel.
Ask how condition is checked at arrival and how concerns should be documented and raised. Read the provider’s applicable protection and claims terms before agreeing to service.
Coordinate the vehicle with your household move
Discuss expected arrival windows separately and plan how you will get around before the car is available. If someone else will collect it, ask about authorization and identification requirements.
Select vehicle assistance in the household quote form and add details in notes. The selected provider will confirm whether it can arrange the requested vehicle service and supply its scope and terms.
Questions before you go
Can I put my household boxes in the car?
Do not assume so. Ask the selected provider for its accepted-contents rules for the specific vehicle transportation plan.
Is vehicle service included in the household quote?
Only if the provider’s written proposal says so. Request a clear vehicle scope and pricing explanation.